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Which of the following is an example of forward integration? 


A)  A chain of coffee shops acquiring a coffee producer.
B)  A car manufacturer acquiring an automobile spare parts manufacturer.
C)  A cigarette manufacturer buying a convenience store.
D)  A laptop manufacturer buying a computer chip maker.

E) None of the above
F) C) and D)

Correct Answer

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Which of the following views of distribution channels recognizes that much can be gained by developing long-term commitments and harmony among channel members? 


A)  Channel integration
B)  Vertical marketing
C)  Relationship marketing
D)  Conflict resolution

E) B) and C)
F) All of the above

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 _____ carry broad product assortments and compete on the basis of offering a good selection in a number of different product categories and offering lower prices on products in their large assortments. 


A)  Specialty stores
B)  Mass merchandisers
C)  Convenience stores
D)  Category killers

E) C) and D)
F) None of the above

Correct Answer

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Which of the following is an example of backward integration? 


A)  A coffee producer acquiring a chain of coffee shops.
B)  A car manufacturer acquiring an automobile spare parts manufacturer.
C)  A cigarette manufacturer buying a convenience store.
D)  A fleece fabric manufacturer buying a maker of winter clothing.

E) All of the above
F) C) and D)

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The manufacturer of which of the following products is most likely to use selective distribution? 


A)  Paper clips
B)  Microwave oven
C)  Nail clippers
D)  Aerated drinks

E) B) and D)
F) B) and C)

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In terms of distribution costs,the total system should be designed to minimize costs for a given level of service.Which of the following is a major distribution cost that needs to be minimized?


A)  Product mix cost
B)  Depreciation cost
C)  Packaging cost
D) New customer cost

E) B) and D)
F) A) and D)

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Sears obtains over 50 percent of the goods it sells in its retail stores from companies that it partially or wholly owns.Sears participates in a _____ vertical marketing system. 


A)  retail cooperative
B)  contractual
C)  selective
D)  corporate

E) A) and B)
F) B) and D)

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While uses of _____ for airline insurance and concert and game tickets are not unusual,this method has limited potential for most products.


A) catalogs and direct mail
B) vending machines
C) direct sales
D) the Internet

E) C) and D)
F) All of the above

Correct Answer

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Appliances,home furnishings,and better clothing are usually distributed _____.


A)  geodemographically
B)  intensively
C)  exclusively
D)  selectively

E) A) and C)
F) B) and C)

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Which of the following is true about a contractual vertical marketing system?


A)  It unites independent retailers for the purposes of pool buying to improve their competitive position.
B)  It has a strong channel leader at or near the end of the channel.
C)  It is exemplified by the Dunkin' donuts franchise system.
D)  It involves single ownership of two or more levels of a channel.

E) None of the above
F) C) and D)

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Under which of the following conditions may a manufacturer wish to have its own sales force?


A)  The manufacturer is a small player in its category.
B)  The market for its products is geographically concentrated.
C)  The products require minimal presale and postsale services.
D)  The market consists of many small customers.

E) All of the above
F) A) and B)

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A manufacturer utilizing an intensive form of distribution coverage:


A)  gains the maximum degree of control over wholesalers and retailers.
B)  attempts to gain exposure through as many wholesalers and retailers as possible.
C)  severely limits distribution; intermediaries are provided exclusive rights within a territory.
D)  limits the use of intermediaries to the ones believed to be the best available in the geographic area.

E) A) and D)
F) A) and C)

Correct Answer

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A manufacturer utilizing a selective form of distribution coverage:


A)  gains the maximum degree of control over wholesalers and retailers.
B)  attempts to gain exposure through as many wholesalers and retailers as possible.
C)  severely limits distribution; intermediaries are provided exclusive rights within a territory.
D)  limits the use of intermediaries to the ones believed to be the best available in the geographic area.

E) B) and D)
F) All of the above

Correct Answer

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If a product requires certain specialized selling effort or investment in unique facilities or large inventories,the _____ distribution arrangement is usually selected.


A)  exclusive
B)  geodemographic
C)  intensive
D)  selective

E) B) and C)
F) A) and C)

Correct Answer

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 A _____ is the combination of institutions through which a seller markets products to the user. 


A)  marketing node
B)  distribution channel
C)  sales consortium
D)  logistics organization

E) None of the above
F) B) and C)

Correct Answer

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Which of the following is a nonstore method of retailing?


A) Warehousing
B) Mass merchandising
C) Electronic exchanges
D) Category killers

E) A) and B)
F) All of the above

Correct Answer

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If a product has low unit value and high frequency of purchase with customer expectation of convenience,it is most likely to require a(n) _____ form of distribution.


A)  focused
B)  intensive
C)  exclusive
D)  selective

E) B) and D)
F) B) and C)

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_____ vertical marketing systems involve single ownership of two or more levels of a channel.


A)  Administered
B)  Contractual
C)  Structured
D)  Corporate

E) All of the above
F) None of the above

Correct Answer

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Which of the following is a reason for organizations to use the direct channel for distributing organizational goods? 


A)  Structure of most organizational markets often have relatively few and small customers.
B)  Manufacturers' lack of economic power for hiring intermediaries.
C)  Their markets are geographically dispersed.
D)  Many organizational products need a great deal of presale and postsale services.

E) C) and D)
F) B) and D)

Correct Answer

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 A computer manufacturer sells computers through a variety of methods which include telemarketing,catalog selling,cable selling,and online selling.Which of the following channels is the manufacturer using?


A)  Horizontal channel
B)  Direct channel
C)  Peer-to-peer marketing
D)  Administered marketing

E) B) and C)
F) None of the above

Correct Answer

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