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Exam 6: Using Is to Improve Processes

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Question 41

True/False

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Providing after-sales support to enhance or maintain the value of a product is called service.

A) True
B) False

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Question 42

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Which of the following information systems facilitate strategic processes?

A) transaction processing systems
B) management information systems
C) executive support systems
D) production systems

E) B) and C)
F) None of the above

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Question 43

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Processes such as procurement,managing inventory,and evaluating potential suppliers are a part of ________.

Six Sigma is the most common approach to process improvement in the manufacturing industry.

A(n) ________ technology development process tests whether newly developed software can handle tens of thousands of possible keystroke entries.

Vera works at a bakery.She is in charge of ordering ingredients and boxes as well as receiving and paying for these items.With reference to inbound logistics processes,Vera is responsible for ________.

Corporate budgeting and introducing a new product are examples of ________.

Why do organizations store data in different databases?

Explain the advantages and disadvantages of automating a process.

Which of the following primary activities of a value chain is responsible for receiving,storing,and disseminating product inputs?

What are human resources processes? Give examples of operational,managerial,and strategic human resources processes.

A managerial technology development process includes ________.

A reasonable KPI is one that is valid and compelling.

________ are referred to as quantities assigned to attributes.

Explain the Six Sigma approach to process improvement.

Efficiency and effectiveness occur only at the operational and strategic levels of processes.

Inbound logistics processes receive,store,and disseminate product input.

An objective is a desired goal an organization has decided to pursue.

A department uses its own system because it can be purchased and implemented more quickly than most enterprise solutions.

Information systems (IS)can improve a process by improving the control of activities in the process.