Question 1

Being charismatic, charming, tactful, and popular are examples of _________ traits.

Accepted Answer

A)   personality
B)   social background
C)   social
D)   physicalE) A) and B)
F) B) and C)

Question 2

A company hires a consultant to give a presentation to the staff because she is a co-creator of the customer relations management software the company uses. The consultant has ___________.

Accepted Answer

A)   a freelance position
B)   subordinate status
C)   expert power
D)   a management connectionE) B) and C)
F) A) and C)

Question 3

Mutual influence, common purpose, and collaboration are marks of ___________.

Accepted Answer

A)   leadership
B)   team-based skills
C)   groups
D)   team goalsE) None of the above
F) A) and D)

Question 4

Although assistants may not have a manager title, they still retain power in an organization.

Accepted Answer

A) True 
 B)False

Question 5

Organizations that pass the leadership roles onto the children of former leaders most likely view leadership as a(n)  ____________.

Accepted Answer

A)   trait
B)   socially based characteristics
C)   inherited personality
D)   birthrightE) B) and D)
F) B) and C)

Question 6

McGregor's Theory X managers utilize a top-down approach to communication.

Accepted Answer

A) True 
 B)False  True

Question 7

Kyler did not finish his task and is unable to report on it for the meeting. What should the leader of his team do?

Accepted Answer

A)   give the task to someone else to finish
B)   tell Kyler to skip the meeting in order to work on the task
C)   move Kyler to the agenda for the next meeting
D)   require Kyler to attend and report on his unfinished workE) B) and C)
F) A) and D)

Question 8

How should a leader make criticism constructive? List and describe at least five strategies.

Accepted Answer

Answer must include at least five of the...

Question 9

Early researchers believed leadership ability was a(n)  ____________.

Accepted Answer

A)   inherited gene
B)   trait
C)   socially based characteristic
D)   mythE) A) and B)
F) None of the above

Question 10

Alex recently began working for a new manager who motivates him to work for the good of the company instead of for himself. Alex's manager is an example of a(n)  ________ leader.

Accepted Answer

A)   motivational
B)   inspirational
C)   transformational
D)   psychologicalE) B) and D)
F) A) and B)

Question 11

Theory Y managers believe _____________.

Accepted Answer

A)   employees are not motivated
B)   employees are underutilized
C)   employees need to be directed
D)   employees do not seek responsibility, but accept itE) A) and D)
F) A) and C)

Question 12

The most effective communication style for leaders with low readiness followers is the selling approach.

Accepted Answer

A) True 
 B)False  False

Question 13

What should a leader do in between meetings?

Accepted Answer

A)   allow their employees to work independently
B)   send reminders of upcoming work to be discussed at the next meeting
C)   take over a task that is not being completed in a timely manner
D)   allow workers to switch tasks if they think it will benefit the groupE) A) and B)
F) B) and C)

Question 14

Leaders should give their positive feedback __________.

Accepted Answer

A)   in private, and sometimes publicly
B)   on a regular basis
C)   in public, but never privately
D)   in written form onlyE) A) and B)
F) A) and C)

Question 15

Leaders should publicly give team members credit for successes.

Accepted Answer

A) True 
 B)False

Question 16

What belief is held by Theory X managers?

Accepted Answer

A)   the average employee likes work
B)   employees should be self-directed
C)   employees prefer to not be told what to do
D)   employees value job security above all elseE) B) and D)
F) All of the above

Question 17

Negative feedback should be given __________.

Accepted Answer

A)   in private only
B)   during a meeting
C)   publicly
D)   in written form onlyE) B) and C)
F) A) and C) A

Question 18

Being well-connected in the business world gives you a type of power known as connection power.

Accepted Answer

A) True 
 B)False

Question 19

In the laissez-faire leadership style, leaders make decisions based on the will of the people.

Accepted Answer

A) True 
 B)False

Question 20

The idea that workers are for working and managers are for thinking is characteristic of which leadership style?

Accepted Answer

A)   theory X
B)   theory Y
C)   authoritative
D)   democraticE) A) and B)
F) B) and C)

Exam 10: Leadership and Conflict Management

Being charismatic, charming, tactful, and popular are examples of _________ traits.

Correct AnswerverifiedShow Answer

A company hires a consultant to give a presentation to the staff because she is a co-creator of the customer relations management software the company uses. The consultant has ___________.

Correct AnswerverifiedShow Answer

Mutual influence, common purpose, and collaboration are marks of ___________.

Correct AnswerverifiedShow Answer

Although assistants may not have a manager title, they still retain power in an organization.

Correct AnswerverifiedShow Answer

Organizations that pass the leadership roles onto the children of former leaders most likely view leadership as a(n) ____________.

Correct AnswerverifiedShow Answer

McGregor's Theory X managers utilize a top-down approach to communication.

Correct AnswerverifiedTrue

Kyler did not finish his task and is unable to report on it for the meeting. What should the leader of his team do?

Correct AnswerverifiedShow Answer

How should a leader make criticism constructive? List and describe at least five strategies.

Correct AnswerverifiedAnswer must include at least five of the...View AnswerShow Answer

Early researchers believed leadership ability was a(n) ____________.

Correct AnswerverifiedShow Answer

Alex recently began working for a new manager who motivates him to work for the good of the company instead of for himself. Alex's manager is an example of a(n) ________ leader.

Correct AnswerverifiedShow Answer

Theory Y managers believe _____________.

Correct AnswerverifiedShow Answer

The most effective communication style for leaders with low readiness followers is the selling approach.

Correct AnswerverifiedFalse

What should a leader do in between meetings?

Correct AnswerverifiedShow Answer

Leaders should give their positive feedback __________.

Correct AnswerverifiedShow Answer

Leaders should publicly give team members credit for successes.

Correct AnswerverifiedShow Answer

What belief is held by Theory X managers?

Correct AnswerverifiedShow Answer

Negative feedback should be given __________.

Correct AnswerverifiedA

Being well-connected in the business world gives you a type of power known as connection power.

Correct AnswerverifiedShow Answer

In the laissez-faire leadership style, leaders make decisions based on the will of the people.

Correct AnswerverifiedShow Answer

The idea that workers are for working and managers are for thinking is characteristic of which leadership style?

Correct AnswerverifiedShow Answer

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True

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Answer must include at least five of the...
View Answer

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False

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A

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