Question 1

Action-oriented listeners prefer brief communication.

Accepted Answer

A) True 
 B)False

Question 2

Identify your preferred listening style and explain why you prefer it over the other styles.

Accepted Answer

My preferred listening style is active l...

Question 3

Hearing is the process of determining the meaning of verbal and nonverbal messages.

Accepted Answer

A) True 
 B)False

Question 4

When using the HURIER model, what does the understanding step ask you to do?

Accepted Answer

A)   concentrating on and attending the message
B)   recalling the message so it can be acted on
C)   logically assessing the value of the message
D)   attaching meaning to the verbal communicationTrue/FalseE) B) and C)
F) A) and C)

Question 5

Audrey has a difficult time talking with her supervisor. She often feels like she is not understanding her supervisor's instructions because she is misinterpreting what her supervisor is saying. Audrey is experiencing _________.

Accepted Answer

A)   message overload
B)   jargon misunderstanding
C)   receiver apprehension
D)   external noiseE) All of the above
F) A) and B)

Question 6

Bias involves discriminating against someone based off their race, ethnicity, beliefs, etc.

Accepted Answer

A) True 
 B)False

Question 7

Bias applies to both individuals and groups

Accepted Answer

A) True 
 B)False

Question 8

When trying to understand another person's point of view without judging, what type of listening would be useful?

Accepted Answer

A)   passive
B)   active
C)   informational
D)   empatheticE) A) and B)
F) A) and C)

Question 9

Which of the following is not a part of the HURIER model?

Accepted Answer

A)   recognizing
B)   understanding
C)   interpreting
D)   evaluatingE) None of the above
F) C) and D) A

Question 10

In the HURIER model, evaluating involves making sense of verbal and nonverbal codes to assign meaning to the information received.

Accepted Answer

A) True 
 B)False

Question 11

Think of several types of jargon you use in your everyday life. Explain how you would describe your jargon to a person who is not familiar with it.

Accepted Answer

Sure, I can think of a few types of jarg...

Question 12

Which of the following is an example of controlling external noise?

Accepted Answer

A)   asking people to turn off their cell phones during a meeting
B)   eating a meal before a meeting so it doesn't distract you
C)   Taking a nap before a big test
D)   taking some medicine for an upset stomach before a job interviewE) A) and C)
F) B) and D)

Question 13

Which of the following is not an example of message overload?

Accepted Answer

A)   including too many graphs and charts during a presentation
B)   two coworkers talking during a meeting
C)   Two different supervisors talking to an employee at the same time
D)   reading an e-mail while taking a phone callE) A) and D)
F) A) and C)

Question 14

Evaluating the information being sent is known as informational listening.

Accepted Answer

A) True 
 B)False  False

Question 15

When an employee orientation, what type of listening would be the best for acquiring knowledge?

Accepted Answer

A)   empathetic listing
B)   intentional listening
C)   informational listening
D)   deliberate listeningE) A) and B)
F) A) and C)

Question 16

Beyond noise, what are some additional factors that may distract your focus?

Accepted Answer

A)   message overload
B)   receiver apprehension
C)   physical illness
D)   A and BE) B) and D)
F) All of the above

Question 17

Asking questions does not provide support to a speaker

Accepted Answer

A) True 
 B)False

Question 18

An individual's ability has implications concerning ________.

Accepted Answer

A)   the effectiveness of productivity
B)   teamwork
C)   the overall organization
D)   all of the aboveE) A) and C)
F) None of the above D

Question 19

Not listening to a particular radio talk show host because your parents don't is known as ________.

Accepted Answer

A)   bias
B)   discrimination
C)   prejudice
D)   partisanshipE) B) and D)
F) B) and C)

Question 20

When the speaking role shifts between one person to another with some frequency, it is known as ____________.

Accepted Answer

A)   presentational listening
B)   conversational listening
C)   informal listening
D)   interchangeable listeningE) None of the above
F) All of the above

Exam 3: Listening

Action-oriented listeners prefer brief communication.

Correct AnswerverifiedShow Answer

Identify your preferred listening style and explain why you prefer it over the other styles.

Correct AnswerAnswered by ExamLex AIMy preferred listening style is active l...View AnswerShow Answer

Hearing is the process of determining the meaning of verbal and nonverbal messages.

Correct AnswerverifiedShow Answer

When using the HURIER model, what does the understanding step ask you to do?

Correct AnswerverifiedShow Answer

Audrey has a difficult time talking with her supervisor. She often feels like she is not understanding her supervisor's instructions because she is misinterpreting what her supervisor is saying. Audrey is experiencing _________.

Correct AnswerverifiedShow Answer

Bias involves discriminating against someone based off their race, ethnicity, beliefs, etc.

Correct AnswerverifiedShow Answer

Bias applies to both individuals and groups

Correct AnswerverifiedShow Answer

When trying to understand another person's point of view without judging, what type of listening would be useful?

Correct AnswerverifiedShow Answer

Which of the following is not a part of the HURIER model?

Correct AnswerverifiedA

In the HURIER model, evaluating involves making sense of verbal and nonverbal codes to assign meaning to the information received.

Correct AnswerverifiedShow Answer

Think of several types of jargon you use in your everyday life. Explain how you would describe your jargon to a person who is not familiar with it.

Correct AnswerAnswered by ExamLex AISure, I can think of a few types of jarg...View AnswerShow Answer

Which of the following is an example of controlling external noise?

Correct AnswerverifiedShow Answer

Which of the following is not an example of message overload?

Correct AnswerverifiedShow Answer

Evaluating the information being sent is known as informational listening.

Correct AnswerverifiedFalse

When an employee orientation, what type of listening would be the best for acquiring knowledge?

Correct AnswerverifiedShow Answer

Beyond noise, what are some additional factors that may distract your focus?

Correct AnswerverifiedShow Answer

Asking questions does not provide support to a speaker

Correct AnswerverifiedShow Answer

An individual's ability has implications concerning ________.

Correct AnswerverifiedD

Not listening to a particular radio talk show host because your parents don't is known as ________.

Correct AnswerverifiedShow Answer

When the speaking role shifts between one person to another with some frequency, it is known as ____________.

Correct AnswerverifiedShow Answer

Correct Answer
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Answered by ExamLex AI
My preferred listening style is active l...
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A

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Answered by ExamLex AI
Sure, I can think of a few types of jarg...
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False

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D

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